Refund policy
Refund Policy – NestDecore
At NestDecore, customer satisfaction is our priority.
Returns
Customers may request a return within 7 days of receiving their order if:
- The item is damaged
- The wrong product was delivered
- The product has a manufacturing defect
To be eligible for a return:
- Product must be unused and in original packaging
- Proof of purchase/order number is required
Non-Returnable Items
We do not accept returns for:
- Used products
- Customized decor items
- Clearance or sale items
Refunds
Once your returned product is inspected and approved, your refund will be processed within 5–7 business days.
Exchange Policy
If your product arrives damaged, we offer a replacement at no additional cost.
Return Shipping
Customers are responsible for return shipping charges unless the mistake was from our side.
For return requests: